Jun 18

Apple iPhone Apps - AT&T iPhone “rebate” clarification

Filed under: Retail, Rumors, Wireless, iPhone

Yesterday, Twitter was abuzz with incorrect rumors that current iPhone owners would have to trade-in their 2G phones in order to upgrade to the iPhone 3G. I spoke with AT&T's mobility media contact yesterday and confirmed that the rumors were bogus, but after the original source posted a clarification and retraction, we didn't think it was necessary to post, fearing it might just confuse readers further.

However, today we received a tip from a reader linking to a FinancialWire story that mentions an exchange/rebate option for AT&T customers, but does not properly explain the procedure and the eligibility. Because I spoke with AT&T yesterday, I would like to set the record straight.

As Mark Siegel from AT&T explained to me yesterday, "AT&T wants to be as fair as possible to customers who very recently purchased an iPhone." Thus, if you purchased an iPhone from an AT&T store AFTER May 27, 2008, you have the option of returning the phone to an AT&T store between July 11, 2008 and August 1, 2008 for the new iPhone 3G. Those customers will also be refunded the difference between the price paid for the 2G iPhone and the iPhone 3G.

I commend AT&T on taking such a proactive and consumer-friendly approach.

Just to reiterate: if you bought a 2G iPhone BEFORE May 27, 2008 and you want to upgrade to the new iPhone 3G, you can do so at the subsidized price ($199 or $299), as long as you sign and new two-year contract and add-on the 3G data plan (this plan will replace any data plan you currently have for the iPhone). You do NOT need to trade-in your old phone.

Thanks Mark!

Permalink | Email this | Comments